Returns Policy

We understand you need to try a product before committing to a larger size.

If you're unsure, use our $10 Gift Card and try our 12oz size, as that is the only refundable size.

We only offer refunds on single purchases of our 12oz whey protein sizes.

We do not offer refunds on our combos, flights, 2lb, 4lb, 6lb, 18lb, 36lb, or any whey weight range between.

We do not offer refunds on subscription orders or any order larger a single 12oz whey protein size.

We sell food grade products aided by our farmers. Given we pay for the shipping, fulfillment, credit card fees, and product, please purchase a 12oz size at first just in case.

We know the product is great, and also know there are an infinite number of opinions on how products should taste.

We do not offer refunds on Subscription orders. Subscriptions are for people who have already tried the product and know they love it. If you have not tried our product, please do not place a subscription order, as we will not take a return on them.

Exclusions to refunds can occur if Pure Choice Farms did everything to inform You about our products including:

• Our Vanilla, Chocolate, Peanut Better, and Original flavors are generally mild.
• Shipping times can be harmed by the shipping services, both UPS & USPS.
• The ingredient list per product was not read.
  

Here is how our returns work:

1) We ship free to you, and expect you to ship the product back to us.

2) Include your order number, name, email, address, and a note stating you would like to make a return and why.

3) Wait 7-14 days, although typically less, to be issued a refund.

We do not offer returns on Subscription orders OR  18lb  OR  36lb  whey orders because if you don't know if you love it, please do not schedule payments or buy that much! :-)


Return Address:

Ship back to the address it shipped from written on the label.

Pure Choice Farms

4021 Owl Creek Dr.

Madison, WI 53718